Payment policy

Accepted Payment Methods:

1. Credit Cards (Visa, MasterCard, American Express)
2. Debit Cards
3. PayPal
4. Online Banking Transfers
5. Cash on Delivery (COD) for eligible orders

Payment Processing:

1. All payments are processed securely through our trusted payment gateway partners.
2. Once an order is placed, payment will be charged immediately, and the transaction details will appear on your statement.
3. In case of payment failure or declined transactions, please ensure that the provided payment information is accurate and up-to-date. You may also contact your bank or financial institution for further assistance.

Payment Security:

1. FRUT prioritises the security of your payment information. We utilise industry-standard encryption and security protocols to safeguard your financial data during transactions.
2. Your payment details are never stored on our servers. All payment processing is handled securely by our payment partners.

Order Confirmation:

• Upon successful payment, you will receive an order confirmation email containing details of your purchase, including the order number, item(s) purchased, billing information, and shipping details.

Refund and Cancellation Policy:

Cancellation and Refund Policy

At FRUT, we aim to provide you with the best shopping experience possible. If you need to cancel your order or request a refund, please review our policy below.

Order Cancellation:

- You may cancel your order within 5 days of placing it.
- To cancel your order, please refer to the contact information provided by FRUT.
- Orders that have already been dispatched or delivered cannot be cancelled.

Refunds:

- Refunds will be initiated on the same day as the cancellation request.
- Please note that it may take up to 7 days for the refunded amount to reflect in your account.
- Refunds will be issued to the original payment method used for the purchase.
- Shipping charges are non-refundable.

Damaged or Defective Products:

- If you receive a damaged or defective product, please contact us immediately.
- Provide photographic evidence of the damaged or defective product.
- We will arrange for a replacement or refund as appropriate

Contact Us:

• If you have any questions or concerns regarding our payment policy, feel free to contact our customer support team. We're here to assist you!