Thank you for choosing FRUT! This page outlines our payment policy to ensure transparency and clarity regarding your purchases on our platform.
Cancellation and Refund Policy
At FRUT, we aim to provide you with the best shopping experience possible. If you need to cancel your order or request a refund, please review our policy below.
Order Cancellation:
- You may cancel your order within 5 days of placing it.
- To cancel your order, please refer to the contact information provided by FRUT.
- Orders that have already been dispatched or delivered cannot be cancelled.
Refunds:
- Refunds will be initiated on the same day as the cancellation request.
- Please note that it may take up to 7 days for the refunded amount to reflect in your account.
- Refunds will be issued to the original payment method used for the purchase.
- Shipping charges are non-refundable.
Damaged or Defective Products:
- If you receive a damaged or defective product, please contact us immediately.
- Provide photographic evidence of the damaged or defective product.
- We will arrange for a replacement or refund as appropriate
Thank you for shopping with FRUT. We appreciate your trust and support.